What AI engines say about E-commerce brands — measured, not estimated
Measured on 2026-09-27 from free checks run on geobuddy.co since 2026-03-08 · how we measure
696
E-commerce brands checked
each against 4 engines and 3 buyer questions
61%
never named by any engine
ChatGPT, Claude, Gemini and Perplexity
13%
average visibility score
share of answers that named the brand
In 696 free checks of E-commerce brands run on geobuddy.co (2026-03-08 to 2026-09-27), 61% were not named by any of ChatGPT, Claude, Gemini or Perplexity for their category questions; the average visibility score was 13%.
Where the engines looked for e-commerce answers
- youtube.com · cited 52×
- thegoodtrade.com · cited 43×
- reddit.com · cited 22×
- dresscue.de · cited 19×
- goodonyou.eco · cited 19×
These are the third-party pages the engines cited when answering e-commerce questions. Full method and the site-wide numbers: State of AI Search Visibility 2026.
The E-commerce AI Visibility Problem
If you're not visible in AI search, you're losing to competitors who are.
AI recommends competitor products instead of yours
No insight into AI shopping assistant recommendations
Losing market share to AI-visible competitors
Can't track product mentions across AI platforms
What E-commerce Customers Ask AI
These are real queries your potential customers ask ChatGPT, Claude, and Perplexity.
“What's the best wireless headphones under $200?”
“Recommend a skincare routine for dry skin”
“Which laptop is best for students?”
Is your brand in these answers? Check now for free
How E-commerce Companies Use GeoBuddy
Monitor product recommendations in AI shopping queries
Track brand sentiment in AI product descriptions
Compare your visibility vs competitor brands
Identify product categories where you're invisible
AI Visibility Monitoring for E-commerce
Visibility Score
Track how often AI engines recommend your e-commerce brand.
Competitor Analysis
See which competitors AI recommends instead of you.
Trend Tracking
Monitor visibility changes over time across all AI engines.
GEO Recommendations
Get actionable steps to improve your AI search presence.
E-commerce AI visibility: questions we get asked
- Which AI visibility tools track brand mentions across ChatGPT, Claude, Gemini and Perplexity for e-commerce brands?
- GeoBuddy asks the four engines the questions a e-commerce buyer actually asks — for example "What's the best wireless headphones under $200?" — every day, and records whether your brand is named, whether it is the first recommendation or an alternative, and which sources each engine cited. In 696 free checks of E-commerce brands on geobuddy.co (2026-03-08 to 2026-09-27), 61% were not named by any engine for their category questions.
- How do I know if ChatGPT recommends my e-commerce business?
- Run the free check at geobuddy.co/check. It asks ChatGPT, Claude, Gemini and Perplexity three e-commerce buyer questions, shows every answer verbatim, and tells you who was recommended instead of you. No account is needed. The sources the engines cited most often for e-commerce questions were youtube.com, thegoodtrade.com, reddit.com — that is where a e-commerce brand needs to be described.
- What does AI visibility monitoring cost for a small e-commerce team?
- Pro is $49/month for up to 3 brands and 10 tracked questions per brand, with daily monitoring on all four engines and a 14-day free trial. Business is $149/month for 15 brands and 50 questions per brand.
- Can an agency track several e-commerce clients in one account?
- Yes. Business ($149/month) covers 15 brands with 50 questions each, competitor tracking and white-label PDF reports per client, so one workspace can report on every e-commerce client it manages.
- Does AI visibility monitoring work for e-commerce businesses outside the US, in other languages?
- Yes. Questions can be asked in the buyer's own language: Business monitors up to 5 languages per brand, Pro 1. In our own data, e-commerce brands that were only asked in English often measured 0% for no reason but the language, so local-language questions are added whenever the market is evident.
Start Monitoring Your E-commerce AI Visibility
Free check takes 30 seconds. See exactly what AI says about your brand.